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© 2019 by The Blissful Moments

Frequently Asked Questions

ORDERS AND SHIPPING

What are the payment methods? 

We accept credit/debit card, Paypal and local bank transfer. For local bank transfer, please email us for details and make payment within 24hrs.  

How long do you take to ship out the items?

All orders will be shipped within 1 - 2 working day.

Do you ship internationally? 

Yes, we do. Please contact us directly for overseas orders. 

How long does it takes to receive my order? 

For local (Singapore) orders you should receive it within 3 - 5 working days. 

Should you require an expedite shipping, please contact us directly with an additional cost.

PRODUCTS INFORMATION

How should I care about the products? 

Items should not be in direct contact with perfume, hair spray and water as these will tarnish them. Treat them like any of your fashion jewelry. Keep them in ziploc bags, air-tight boxes to prevent oxidization. 

Are the items made of sterling silver? 

We have a wide varieties of accessories. For sterling silver, we will indicate in the description. 

Are your items made of real diamonds? 

No. They are man-made. 

RETURNS, REFUNDS AND EXCHANGES

Currently we do not accept any returns, refunds and exchanges.

However, please be assured that all products are checked thoroughly of its quality before shipping out.